Bike Mix - Chain cleaner and lubricant
BIKE MIX has been developed for the extreme demands of ENDURANCE MTB but it is also used by many other riders who want a lube which is proven to last for 12h in dry and dusty off-road conditions.
BIKE MIX is a 4:1 mixture of BIKE MILK (clean and dry) and BIKE CREAM (durable fluid).
Bike Mix is preferred by endurance (over 4h) because it is dry enough to not attract dust but it is also wet enough to last for about for a 200km ride.
- It has excellent penetrating-cleaning-degreasing properties to remove grime buildup and assist lube flow thoroughout moving chain parts.
- The chain stays clean without large quantities of greasy, sticky, wet residue to attract dust onto the drivetrain surfaces.
- It leaves a protective film on the crucially important internal contact surfaces of the chain between rollers, bushings, pins and plates.
- Employs a "RESERVOIR EFFECT" to deliver lube into moving parts as you ride.
- Perfect drivetrain lubricant for long dusty rides (12h or bike touring).
- Great value for money (185ml pack) which lasts longer.
- Also available in economical 900ml workshop pack and 50ml event pack.
- Proudly created and made in Australia.
DIRECTIONS FOR USE
Stage 1: cleaning chain
1) Degrease chain thoroughly before initial application.
2) Adjust chain onto smallest rear sprocket.
3) Shake BIKE MIX vigorously to re-suspend and disperse the active components.
4) Rotate chain backwards and direct soaking stream of BIKE MIX onto moving chain at cassette. The chain should be visibly coated with BIKE MIX and look wet.
5) Continue reverse chain rotation to allow BIKE MIX to penetrate, clean and flush contaminants from deep inside the chain.
6) After 20 seconds thoroughly wipe the residue off the chain using dry cloth. This is important because the BIKE MIX will dissolve and flush the grease and dirt from the chain and carry it to the outer surfaces, and this needs to be removed from the chain.
For a very dirty or wet chain which has been gummed up with other lubricants or washed with water then this cleaning process may need to be repeated several times.
A full degrease is best on a routine basis or the first time Bike Mix is used on the chain.
Stage 2: Lubricate and protect
7) Rotate chain backwards and direct soaking stream of BIKE MIX onto moving chain at cassette. The chain should be visibly coated with BIKE MIX and look wet.
8) Continue reverse chain rotation to allow BIKE MIX to penetrate, flush and coat moving surfaces of the chain.
9) Allow the BIKE MIX to dry on all of the metal surfaces of the chain to form a protective lubricating film.Leaving overnight is recommended. In very cold (freezing) conditions Bike Mix does not evaporate as fast and needs longer time to bond to the chain.
10) Repeat this apply/dry lube process several times if chain has been fully degreased or a thicker film is required for endurance rides.
It is best to wipe surface residue from the chain with a clean rag prior to riding. The chain will look clean on the outside and is less attractive to dust. The lube remains active on the internal surfaces.
The BIKE MIX should be left to dry on the chain to provide a protective water-repellant lube coating on inner surfaces of the drivetrain. If the gaps inside the chain (between rollers, pins and plates) are packed with the tenacious film lubricant it will help prevent dirt and water from wicking into the gaps and increasing friction and wear. There is only minimal external surface coating left with Bike Mix, and most of the lubricant bound inside the moving parts of the chain.
LIMITATIONS: Failure to wipe down the outer surface before riding may lead to a build-up of lubricant on the jockey wheels. The lube is best used by pre-application and coating, but can be used immediately pre-ride.
Excessive drivetrain noise can be caused by several things e.g. noisy jockey wheels, misaligned derailleur, poor meshing of chain and sprocket, grit adhesion on outside of chain during wet rides etc and cannot always "blame" noise on the lubricant. To test if lubricant coating is in place, pinch chain between finger/thumb and run along top/bottom of links to see if residual lube is present and rubs off.
Because there is no "wet" residue left on the outside of chain Bike Mix runs exceptionally clean and smooth with minimal residual present on outer surfaces. This means reduced surface protection in wet conditions.
After a wet ride it is very important to ensure the whole bike and in particular the drivetrain is thoroughly dried and re-lubricated soon after being wet.
BIKE MIX is not as attractive to dust as the Bike Cream wet lube so it offers a very good compromise for many longer ride conditions. BIKE MIX has been used routinely by 24h specialist Brett Bellchambers in endurance events and with good pre-loading has done 12h event (225km) without needing to reapply lube. BIKE MIX has also been used in the 4400km Tour Divide event with nightly application before resting and average of 220km riding per day in various riding conditions.
Pickup available at 11 Kent Street
Usually ready in 24 hours
Product information
Please check out the questions and answers below. You can also reach out to our customer service team here. We also offer chat below, or you can email us directly at: shop@veloworkshop.co.nz
HOW DO I MAKE AN ORDER?
- Just click on the product or collection of your choice, click the 'ADD TO CART' button to add it to your cart and this will show up in the right hand corner of the website.
- Agree to the Terms of Service.
- You can leave special instructions or change the quantity you need.
- Next click 'CHECKOUT' to be taken to the personal information and payment page.
- Enter your email & delivery address.
- Choose a Shipping option and enter any discount codes or gift cards you may have.
- Finally Choose a Payment Option from Credit Card, Paypal, Zip or Afterpay and then push "Complete Order." You will be notified via email with an attached pdf receipt.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We offer a range of payment options. Please note that your billing address must match the address on your credit card statement.
Choose your Payment Option from: Credit Card: Visa, Mastercard and American Express. Google Pay, Apple pay, iDEAL, Bancontact, Paypal, Afterpay, Zip & Shop Pay.
HOW DO I PAY FOR MY ORDER? IS IT SAFE TO USE MY CREDIT CARD?
When you checkout you are directed to Shopify secure payment gateway where you can enter your visa, mastercard, or american express credit card details safely. You can also select if you would like to pay by Google Pay, Apple Pay, Shop Pay. With Paypal, Zip, or Afterpay you will be directed to their secure sites.
HOW LONG DOES AN ORDER TAKE TO ARRIVE?
We have a large range of products on our online store and not all these items are held in stock. Some items will be drop shipped from the New Zealand importer. If the importer is out of stock of your ordered item, we will notify you. If any items in your order are out of stock you will have the option to backorder until the item arrives, have part delivery of your order or cancel the entire order. Note: you will only be charged for items sent to you.
Items are generally shipped within 3 days of placing your order. We deliver to all addresses within New Zealand and delivery usually takes around 1 week. Delivery costs are calculated when you confirm your order. We offer freight free ordering on all packages over $99+. If your order is under $99 we charge a flat rate of $9 for North Island. $12 for South Island, Waiheke Island and Rural delivery and $25 for Bike Frames/ Bikes or extra large/ heavy orders. We review these charges from time to time and the checkout system will reflect the current freight charge.
If you wish to pick up from our store, please select this option at checkout and you will not be charged a delivery fee. Our store is located at: 11 Kent Street, Frankton, Hamilton.
Velo Workshop
Monday-Thursday: 9am - 5pm
Friday: 9am - 5.30pm
Saturday: 10.30am - 2pm
Sunday: Closed for Riding
HOW CAN I TRACK MY ORDER?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
DO YOU SHIP OVERSEAS?
We currently only ship internationally to Australia.
Australia - Bike Frame (Big Box) - $130.00 NZD
Australia DLE Untracked (Letter Size Tiny Items) - $32.00 NZD
Australia Larger Parcels (Untracked) - $70.00 NZD
Australia Tracked (Small Parcel) - $60.00 NZD
Australia Untracked (Small Parcel) - $45.00 NZD
WHAT IF MY ORDER IS WRONG, LOST OR DAMAGED?
We will always do our best to make sure our customers are happy. Please see check out our Legal Policies here.
Use our Contact Us page, or contact us directly at shop@veloworkshop.co.nz
We treat every enquiry different, depending on the situation, but will help rectify it.
HOW MUCH DOES SHIPPING COST?
Shipping options are shown at checkout and will vary depending on the delivery address and the size of your physical items. All orders come with tracking which will automatically be emailed to you once the package is ready to ship. Please check your spam folders if you haven't received tracking information.
Bike Frames & Bikes - $25.00 NZD
North Island Standard Shipping - $9.00 NZD
Rural Delivery Shipping - $12.00 NZD
South Island Standard Shipping - $12.00 NZD
Waiheke Island - Standard Shipping - $12.00 NZD
NZ Free Shipping on Orders $99+
Please allow up to seven (7) working days for your order to arrive within New Zealand before contacting us about a late delivery. We use a range of courier providers and the tracking details will be emailed to you as soon as they become available. Due to Covid-19 there have been some courier delays that are out of our control.
International Delivery
We currently only ship to Australia.
Australia - Bike Frame (Big Box) - $130.00 NZD
Australia DLE Untracked (Letter Size Tiny Items) - $32.00 NZD
Australia Larger Parcels (Untracked) - $70.00 NZD
Australia Tracked (Small Parcel) - $60.00 NZD
Australia Untracked (Small Parcel) - $45.00 NZD
WHAT IS THE SIZING CHART FOR YOUR APPAREL?
We provide a detailed sizing chart on each required product page to help you choose the right size. We recommend referring to this chart and measuring yourself for the best fit.
WHAT IF MY QUESTION IS ANSWERED HERE?
We would be happy to help you directly please email us at: shop@veloworkshop.co.nz
New Zealand Delivery
Shipping Options
Shipping options are shown at checkout and will vary depending on the delivery address and the size of your physical items. All orders come with tracking which will automatically be emailed to you once the package is ready to ship. Please check your spam folders if you haven't received tracking information.
Bike Frames & Bikes - $25.00 NZD
North Island Standard Shipping - $9.00 NZD
Rural Delivery Shipping - $12.00 NZD
South Island Standard Shipping - $12.00 NZD
Waiheke Island - Standard Shipping - $12.00 NZD
NZ Free Shipping on Orders $99+
Please allow up to seven (7) working days for your order to arrive within New Zealand before contacting us about a late delivery. We use a range of courier providers and the tracking details will be emailed to you as soon as they become available. Due to Covid-19 there have been some courier delays that are out of our control.
International Delivery
We currently only ship to Australia.
Australia - Bike Frame (Big Box) - $130.00 NZDAustralia DLE Untracked (Letter Size Tiny Items) - $32.00 NZD
Australia Larger Parcels (Untracked) - $70.00 NZD
Australia Tracked (Small Parcel) - $60.00 NZD
Australia Untracked (Small Parcel) - $45.00 NZD
Payment Options
On checkout you can either opt to pay by credit card (Visa, Mastercard or American Express), Google Pay, Apple Pay, Shop Pay, Paypal, Afterpay, or Zip.
Transactions are processed immediately and in most cases your order will be shipped on the same or next work day.
If you do need to contact us about an order please do so here.
You can also check your order by logging in.
Delivery Policy
We have a large range of products on our online store and not all these items are held in stock. Some items will be drop shipped from the New Zealand importer. If the importer is out of stock of your ordered item, we will notify you. If any items in your order are out of stock you will have the option to backorder until the item arrives, have part delivery of your order or cancel the entire order. Note: you will only be charged for items sent to you.
Items are generally shipped within 3 days of placing your order. We deliver to all addresses within New Zealand and delivery usually takes around 1 week. Delivery costs are calculated when you confirm your order. We offer freight free ordering on all packages over $99+. If your order is under $99 we charge a flat rate of $9 for North Island. $12 for South Island, Waiheke Island and Rural delivery and $25 for Bike Frames/ Bikes or extra large/ heavy orders. We review these charges from time to time and the checkout system will reflect the current freight charge.
If you wish to pick up from our store, please select this option at checkout and you will not be charged a delivery fee. Our store is located at: 11 Kent Street, Frankton, Hamilton.
Velo Workshop
Monday-Thursday: 9am - 5pm
Friday: 9am - 5.30pm
Saturday: 10.30am - 2pm
Sunday: Closed for Riding
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shop@veloworkshop.co.nz. Please note that returns will need to be sent to the following address: 11 Kent Street, WKO, Hamilton 3204, New Zealand.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@veloworkshop.co.nz.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food), custom products (such as special orders or personalized items) or gift cards. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at shop@veloworkshop.co.nz.